VERANDAIR® guarantees

Our Belgium guarantees

In accordance with our general terms of sale, the 2-year legal warranty applies (*).

3. Without prejudice to the aforementioned legal warranties, the customer benefits from the following “commercial” warranties (** ) for shelters manufactured by VERANDAIR :

  • 15 years on the shelter’s aluminum structure (frame and assembly brackets)
  • 10 years on lacquering
  • 10 years on glazing
  • 10 years on polycarbonate or composite roofing sheets
  • 2 years on silicone seals
  • 2 years on screws, hardware and all parts inherent to the enclosure, excluding items (a,b,c,d)
  • 2 years on blinds, electrical equipment (e.g. lighting, motorizations, remote controls)

Aesthetic defects due to time and natural wear do not affect the use of the shelter. The warranty for the various components of your VERANDAIR® shelter or pergola will not apply in the event of a manifest lack of maintenance or if unsuitable products are used. The various warranties apply only if the structure of the shelter or pergola is not modified.

(*) Acceptance of the work, whether express or tacit, marks the starting point of the applicable legal and contractual warranties, provided that the customer has paid all amounts due.

(**) These “commercial” guarantees only apply in the event of full payment of the amounts due by the agreed due dates.

You’ll find full details of our warranties in our general terms and conditions of sale.


Commercial warranty activation

Once the installation of your shelter has been completed and paid for, we invite you to activate your commercial warranty on our website using your code. This code will be sent to you by e-mail or post.

    Issued by POOL COVER after final acceptance and full payment.

    Our showroom

    Choosing a veranda for your home is a process that combines thought and creativity. We’re here to help you. Discover our various models by visiting our showrooms in Belgium, where you can ask all your questions. Our 650m² showroom in Spy, inaugurated in October 2017, offers an immersion into our range of verandas, pergolas, and more, allowing you to appreciate them in real-life conditions.

    Want to know more before you decide?

    Download the new 2024 brochure and discover our complete range of products to enjoy your outdoor life all year round.