Frequently asked questions

Frequently asked questions

Want to enjoy our retractable shelters? But how do I prepare my home to accommodate the shelter in question? And what about the legal requirements and warranty conditions? Below you will find the questions we are most frequently asked. You can’t find the answer to your question? Do not hesitate to contact us!

Who is Verandair?

Verandair is the only Belgian company, with its headquarters in Mariembourg, that has been designing, manufacturing and marketing retractable veranda and pergola enclosures and retractable pool enclosures (with or without ground rails) since 1990.

Verandair is an industrial SME with its own research and development office that transforms its raw materials into enclosures that meet your requirements!

Thanks to this experience, Verandair is able to find customized solutions that meet the needs of all our customers. It is a top-of-the-range product because of its materials and its quality workmanship. We address both professionals and individuals by proposing a customizable offer that meets your requirements! Thus the offer corresponds to the best style of your home!

Where is Verandair located?

Here are the addresses of our two showrooms where you can contact and meet our technical advisors!

Showroom of NAMUR : Route de Saussin, 5190 Spy

Showroom of TOURNAI : Rue du Serpolet, 1, 7522 Marquain à Tournai 

What is a Veranda Cabriolet?

A Veranda Cabriolet is a bioclimatic retractable terrace shelter that offers the possibility to create an additional modular space to your home. The retractable or bioclimatic aspect allows you to take advantage of your home extension by taking advantage of the weather conditions.

What does Verandair offer?
  • Retractable patio enclosure
  • Retractable pool enclosure
  • Pergola
  • Carport
  • Woven panels
  • Frame
What are the advantages of the retractable (bioclimatic) patio cover?

When the days are sunny, you open your veranda in just a few seconds to enjoy the sun’s rays.

Does a rainstorm spoil the day? Thanks to its sliding glass façade, you can easily protect your terrace.

The retractable veranda allows you to enjoy your terrace and your garden in a different way, all year long. Its modularity allows you to create spaces for every occasion and according to the weather. Thus, your retractable veranda can be transformed into a winter garden, a room to invite guests, a relaxation room, a workshop, an office, a covered swimming pool, …

How much does a patio cover cost?

The cost of a patio cover varies greatly, as there are many possibilities depending on your needs! To give you an idea of the price, a shelter can cost from 15 000€ to 150 000€ depending on the size and the options you want. In reality, the average price in 2020 varied between 20 000€ and 30 000€. To determine the price as precisely as possible, I invite you to make an appointment with one of our showroom salesmen!

What is the average time frame for a patio cover?

Once the technical aspects have been validated and the manufacturing plans have been signed, the average delivery time for a patio cover is between 6 and 8 weeks. In high season, the time frame can increase and even double.

How long does it take to install a shelter?

In general, the installation is carried out over a period of time ranging from 1 to 3 days depending on the specificities of your shelter and the weather conditions of the moment (excluding special fabrications).

Is it possible to buy a shelter on this site?

You can only buy a terrace or pool cover through one of our showrooms (Namur and Tournai). Through this website, we try to keep you as informed as possible about the Verandair range and to help you to answer your questions, and to contact our technical advisors.

Is it possible to get a custom-made patio cover?

At Verandair, everything is made to measure! Each project and each shelter is therefore different.

Make an appointment with one of our advisors on the website or in one of our showrooms (Namur and Tournai)

Find a solution together with your wishes and questions for your project!

What is the applicable VAT rate in Belgium?

21% VAT by default

6% VAT:

  • If you have owned your property for more than 10 years;
  • If the shelter is an extension of the house;

However there are some exceptions:

Acquisition of the shelter within the EU:

A VAT number is required;
The good must be delivered and justified by a proof;

Acquisition by reverse charge (co-contractor):

  • It is necessary that the work is done on a real estate (the terrace shelter is considered as such if it is attached to the house);
  • B2B relationship between two Belgian companies subject to VAT;

For more information on this subject, I invite you to click on this link:

Can the installation be done on an existing deck?

Yes, if your deck meets certain conditions.

The deck must be able to adapt to our fixing points! You must therefore ensure a solid reinforced concrete base of at least 15 cm around the entire periphery of the terrace shelter in order to allow the fixing of the pegs.

In these cases, we invite you to join us in our showroom for any further information on the specificity of our products.

How much snow can the roof support?

How much snow can the roof support The frame of the deck and pool enclosure is made of a so-called “light” aluminum structure. It is designed to support a snow weight of 45 kg/m² and to withstand a maximum wind speed of 100 km/h.

What colors of shelters are available?

At Verandair®, each model of veranda, pool enclosure, pergola or terrace enclosure can be declined in many colors.

For your veranda project, it is possible to choose between smooth and satin RAL colors and structured, scratch-resistant colors. There are 2,500 RAL colors, from which 50 variations of structured colors are available.

To choose the color of your shelter, we invite you to join us in our showroom to find the color that suits you, with the help of one of our technical advisors!

What are the guarantees?

All the answers to your questions can be found here:

Our warranties


What are the different opening systems of a retractable veranda?
  • Full opening on the right
  • Full opening on the left
  • Central opening
  • Shelter leaning against the wall
How to choose your retractable shelter?

Verandair invites you to contact one of our expert advisors to realize your project!


What options can I add to my porch?

There are many options to choose from, here are some of the available options:

  • Lighting ;
  • Side door(s) (WEINOR or Plexiglas) ;
  • Motorized opening of the shelter;
  • Wall-mounted lighting strips;
  • Lighting integrated into the intermediate elements;
  • Mosquito nets (only with WEINOR products);
  • Solar tent.
How to discover the shelters already installed by the company?

With over 5,000 accomplishments under our belt, Verandair continues to satisfy our customers relentlessly!

I invite you to join our Facebook and Instagram page and take a look at our website.

Many testimonials and achievements reside there.

Our Facebook page

Our Instagram account



What guarantee of quality can I find at Verandair?
  • Belgian company established since 1990;
  • Specialist in the design and manufacture of telescopic shelters for over 30 years;
  • Has its own research and development department;
  • Technical and professional know-how at the cutting edge;
  • More than 5000 achievements to its credit.
What are the steps to build a veranda?
  • Elaboration of the purchase order
  • Receipt of the first installment
  • Our technician visits the site (VT1)
  • Receipt of the additional deposit
  • Visit of our technician on the site and measurements (VT2)
  • Preparation and validation of the final plans by the customer
  • Activation of the manufacturing deadline
  • Manufacturing
  • Delivery
  • Receipt of the agreed amount before unloading
  • Installation
  • Acceptance of the site and usual recommendations
  • Receipt of the balance
  • Activation of the warranty
  • You can finally enjoy your terrace in the best conditions!

VERANDAIR® : an irreproachable quality

In order to provide you with the best quality veranda, the major part of the assembly of the verandas is carried out in our workshops. The purpose of this step is to detect any defects and thus speed up the installation of the veranda in your home.

Our mission: to provide you with the veranda that will enhance your home!

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