Frequently asked questions

Would you like to take advantage of our retractable shelters? But how do I prepare my home for the shelter? And what about legal provisions and warranty conditions? Here are some of the most frequently asked questions. Can’t find the answer to your question? Don’t hesitate to contact us!

Who is Verandair?

Verandair is the only Belgian company, headquartered in Mariembourg, that has been designing, manufacturing and marketing retractable veranda and pergola enclosures and retractable (full-opening) pool enclosures with or without floor rails since 1990.

Verandair is an industrial SME with its own research and development department that transforms its raw materials into shelters that meet your requirements!

Thanks to this experience, Verandair is able to find tailor-made solutions to meet the needs of all our customers. It's a top-of-the-range product, thanks to the quality of its materials and workmanship. We cater to both professional and private customers, offering a customizable package to meet your every need! This way, the offer best matches the style of your home!

Where is Verandair located?


Here are the addresses of our two showrooms where you can contact and meet our technical advisors!

Showroom NAMUR :Route de Saussin, 5190 Spy

TOURNAI Showroom :Rue du Serpolet, 1, 7522 Marquain, Tournai

What is a Veranda Cabriolet?

A Veranda Cabriolet is a bioclimatic retractable terrace enclosure that offers the possibility of creating an additional modular space for your home. The retractable or bioclimatic aspect lets you enjoy your home extension by taking advantage of climatic conditions.

What does Verandair offer?


  • Pergola
  • Patio cover
  • Carport
  • Pool enclosure
  • Pool house

What are the advantages of a retractable (bioclimatic) patio enclosure?

When the days are sunny, it only takes a few seconds to open your veranda and enjoy the sun's rays.

A shower spoils the day? Thanks to its sliding glass front, it's just as easy to protect your terrace.

The retractable veranda lets you enjoy your terrace and garden in a whole new way, all year round. Its modularity means you can create spaces for every occasion and every weather. Your retractable veranda can be transformed into a winter garden, a room for inviting guests, a relaxation room, a workshop, an office, a covered swimming pool, etc.

How much does a patio cover cost?

The cost of a patio enclosure varies greatly, so many possibilities are available to suit your needs! To give you an idea of price, a shelter can cost from €15,000 to €150,000, depending on size and options. In reality, the average price in 2020 varied between €20,000 and €30,000. To determine the price as accurately as possible, I invite you to make an appointment with one of our showroom salespeople!

What is the average lead time for a patio cover?


Once the technical aspects have been validated and the manufacturing plans signed, the average delivery time for a patio cover is between 6 and 8 weeks. In high season, the delay can increase and even double.

How long does it take to install a shelter?

In general, installation takes between 1 and 3 days, depending on the specific features of your shelter and current weather conditions (excluding special fabrications).

Is it possible to buy a shelter on this site?

You can only buy a terrace or pool enclosure through one of our showrooms (Namur and Tournai). Through this website, we try to keep you as informed as possible about the Verandair range, and to help you answer your questions and get in touch with our technical advisors.

Is it possible to have a made-to-measure patio cover?

At Verandair, everything is made-to-measure! Every project and every shelter is therefore different.

Make an appointment with one of our advisors on the website or visit one of our showrooms (Namur and Tournai).

Together, we'll find a solution to your project questions and wishes!

What is the VAT rate in Belgium?

21% VAT by default

6% VAT :

  • If you have owned your property for more than 10 years;
  • If the shelter is a house extension ;

However, there are some exceptions:

Intra-Community acquisition of the shelter :

  • You need a VAT number;
  • The goods must be delivered and supported by evidence;

Reverse charge acquisition (co-contractor) :

  • The work must be carried out on an immovable property (a terrace shelter is considered as such if it is attached to the house);
  • B2B relationship between two Belgian VAT-registered companies;

For more information, please click on this link:

Can the installation be carried out on an existing terrace?

Yes, if your terrace meets certain conditions.

The deck must be able to adapt to our mounting points! You therefore need to ensure a solid reinforced concrete base of at least 15 cm around the entire perimeter of the patio cover, to enable the dowels to be fixed in place.

In these cases, we invite you to visit our showroom for further information on the specific features of our products.

What colors are available?

At Verandair®, each model of veranda, pool enclosure, pergola or terrace enclosure is available in a wide range of colors.

For your veranda project, you can choose between smooth, satin-finish RAL colors and structured, scratch-resistant colors. There are 2,500 RAL shades, from which 50 structured color variations are derived.

For To choose the color of your shelter, we invite you to join us in our showroom to find the color that's right for you, with the help of one of our technical advisors!

What are the guarantees?

All the answers to your questions can be found here

What are the different opening systems for a retractable veranda?


  • Full-right opening
  • Full left-hand opening
  • Central opening
  • Wall-mounted shelter

How to choose a retractable enclosure?

Verandair invites you to get in touch with one of our expert advisers to make your project a reality!

Contact us

What options can I add to my veranda?


There are many options to choose from. Here are just a few:

  • Lighting ;
  • Side door(s) (WEINOR or Plexiglas) ;
  • Motorized opening ;
  • Wall-mounted track lighting ;
  • Lighting integrated into intermediate elements ;
  • Mosquito nets (only with WEINOR products) ;
  • Solar tent.

How can I find out about the shelters already installed by the company?

With more than 7,000 projects to its credit, Verandair continues to satisfy its customers!

I invite you to join our Facebook and Instagram page and take a look at our website.

Numerous testimonials and achievements can be found here.

Our Facebook page

Our Instagram account

What guarantee of quality can I get from Verandair?


  • Belgian company established in 1990;
  • Specializing in the design and manufacture of telescopic shelters for over 35 years;
  • Has its own research and development department;
  • Cutting-edge technical and professional know-how;
  • More than 7,000 projects to his credit.

What are the steps involved in building a veranda?


  • Order form preparation
  • Receipt of first instalment
  • Our technician on site (VT1)
  • Receipt of additional deposit
  • Our technician visits the site and takes measurements (VT2)
  • Preparation and validation of final drawings by the customer
  • Activate lead time
  • Manufacturing
  • Delivery
  • Receipt of the agreed amount before unloading
  • Installation
  • Site acceptance and recommendations for use
  • Receipt of balance
  • Warranty activation
  • At last, you can enjoy your terrace in the best possible conditions!